Course curriculum

    1. A message from Bob Apollo of Inflexion-Point

    2. If this is the first time you've used this platform...

    3. We'd be grateful if you could spare a moment to answer these optional questions before we begin...

    1. Our Customer's Value Story: Key Concepts

    2. Our Customer's Value Story: Why Change?

    3. Our Customer's Value Story: Why Us?

    4. Our Customer's Value Story: Why Now?

    5. Our Customer's Value Story: Who Benefits?

    6. Our Customer's Value Story: Putting the Principles into Practice

    7. Test your understanding of this course

    1. Next Steps

    2. Before you go...

About this course

  • Free
  • 12 lessons
  • 2.5 hours of video content