Course curriculum

  • 1

    Welcome to the course!

    • A message from Bob Apollo of Inflexion-Point

    • If this is the first time you've used this platform...

    • We'd be grateful if you could spare a moment to answer these optional questions before we begin...

  • 2

    Let's get started!

    • Our Customer's Value Story: Key Concepts

    • Our Customer's Value Story: Why Change?

    • Our Customer's Value Story: Why Us?

    • Our Customer's Value Story: Why Now?

    • Our Customer's Value Story: Who Benefits?

    • Our Customer's Value Story: Putting the Principles into Practice

    • Test your understanding of this course

  • 3

    Next Steps...

    • Next Steps

    • Before you go...