Outcome-Centric Selling® 6: Value-Creating Conversational Skills
This course covers the five redefined SPIN+Cycle question types, insights, anecdotes, evidence, and managing 'objections'.
Topics include:
6.1: Asking Appropriate Questions
6.2: The 4 Core SPIN® Question Types
6.3: From SPIN® to SPIN+Cycle
6.4: Insights, Anecdotes and Evidence
6.5: Understanding our Customer's Concerns
6.6: Resolving our Customer's Concerns
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